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Nondiscrimination

Notice of Nondiscrimination

Cedars‑Sinai complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Cedars-Sinai does not exclude people or treat them less favorably because of race, color, national origin, age, disability or sex.

Cedars‑Sinai:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, including:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats and other formats).
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the Civil Rights Coordinator at 310‑423-5353 or 310‑423-2655 (TDD).

If you believe that Cedars‑Sinai has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Civil Rights Coordinator
C/O Office of Patient Advocacy
6500 Wilshire Blvd, #1200
Los Angeles, CA 90048

Phone: 310‑423-6217
Fax: 310‑423-6696
Email: patientadvocacy@cshs.org

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

1‑800-368-1019
800‑537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/civil‑rights/filing-a-complaint/complaint-process/index.html.

Section 504 Notice of Program Accessibility

  • The regulation implementing Section 504 requires that an agency/facility "…adopt and implement procedures to ensure that interested persons, including persons with impaired vision or hearing, can obtain information as to the existence and location of services, activities, and facilities that are accessible to and usable by disabled persons" (45 C.F.R. §84.22(f)).
  • Cedars‑Sinai and all of its programs and activities are accessible to and useable by persons with disabilities, including persons who are deaf, hard of hearing, or blind, or who have other sensory impairments. Access features include:
  • Convenient, off‑street parking designated specifically for persons with disabilities.
  • Curb cuts and ramps between parking areas and buildings.
  • Level access with automated doors into the first floor level with elevator access to all other floors.
  • Elevator floor keys in braille.
  • Fully accessible offices, meeting rooms, bathrooms, public waiting areas, cafeteria, and patient treatment areas, including examining rooms and patient wards.
  • Reception desks at all primary public entrances manned during normal business hours.
  • Volunteer Services guides available at primary entrances during normal business hours.
  • Dual fire warnings with sound and strobe.
  • A full range of assistive and communication aids provided to persons who are deaf, hard of hearing, or blind, or with other sensory impairments. There is no additional charge for such aids. Some of these aids include:
    • Qualified sign language interpreters for persons who are deaf or hard of hearing available both in‑person and through an Internet video connection.
    • Closed caption television decoders.
    • A twenty‑four hour (24) telecommunication device (TTY/TDD) which can connect the caller to all extensions within the facility and/or portable (TTY/TDD) units, for use by persons who are deaf, hard of hearing, or speech impaired.
    • Amplified telephone handsets, dual telephones, and speaker telephones.
    • Patient‑assist dialing, allowing immediate access to a hospital operator upon lifting the receiver.
    • Hearing‑aid compatible telephones.
    • Readers and taped material for the blind and large print materials for the visually impaired.
    • Flash cards, alphabet boards, and other communication boards.
    • Assistive devices for persons with impaired manual skills.
  • If you require any of the aids listed above, please let the registration staff or your nurse know.
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