New User?

No. An account can be created only at your request. Cedars-Sinai does not require anyone to sign up for My CS-Link, a free service offered to our patients.

Ask your doctor's office for a My CS-Link activation email. In the email, click the activation link and follow the on-screen instructions.

Or the next time you visit your doctor’s office:

• Ask for the After Visit Summary, which will include a one-time-use access code for your account
• Visit mycslink.org
• Click New User Signup
• Select I have an access code
• Follow the on-screen instructions

You can also get your own access code without visiting your doctor’s office:

• Visit mycslink.org
• Click I need access for myself
• Complete the My CS-Link sign-up form—if the information you provide matches our records and your identity is verified with our third-party verification system, you will be able to create an account

Please call My CS-Link technical support for assistance at 855-427-5465, Monday-Friday, 7 a.m.-7 p.m. A new activation code can be issued to you if the information you provide matches our records.

For your security, your activation code expires after a set period of time and is no longer valid after the first time you use it. If you still have problems, call our My CS-Link Patient Support Line at 855-427-5465.

If you forgot your My CS-Link ID or password, you can recover it by verifying your personal information to have your ID or password reset link sent to the email address on file. Click Forgot My CS-Link ID or Forgot Password on the login screen to begin the recovery process.

If you do not have a valid email address on file, please call My CS-Link technical support for assistance at 855-427-5465, Monday-Friday, 7 a.m.-7 p.m.

• Log in to My CS-Link
• Navigate to the hamburger menu and click on Personal Information, located under the Account Settings menu
• Make your updates and click Submit Changes
   

Test results of a sensitive nature or those restricted by California law are not automatically posted to My CS-Link. 

Please contact your doctor to discuss your results. Your doctor can often manually release results to My CS-Link if the results are not automatically posted. You can also contact our Health Information Department at 310-423-2259 to receive your results.

Please ask your doctor at your next visit or contact your doctor's office about the incorrect information. You can also submit a Request to Amend Protected Health Information.

My CS-Link displays health reminders based on the information in your Cedars-Sinai medical record and may not reflect care provided outside of Cedars-Sinai’s system. If you have questions about the health reminders displayed on My CS-Link, please contact your doctor.

My CS-Link technical support cannot add or remove health reminders or change any clinical information.

You can download and send your records to a clinician, or you can grant one-time, limited access to your My CS-Link information.

To download and send your records:

• Log in to My CS-Link
• Navigate to the hamburger menu and click on Share My Record, then Download or Send Your Record
• Choose a single visit, multiple visits or a health summary
• Choose to download or send your records
  • Click Download to generate a package containing a PDF and data—you can encrypt your download with a password
  • Click Send to transmit the data by secure email
  • Be aware that not all clinicians participate in My CS-Link

To grant one-time limited access to your My CS-Link information:

• Log in to My CS-Link
• Navigate to the hamburger menu and click on Share My Record
• Click Give one-time access with Share Everywhere
• Enter the name of the person who will access your records
• A one-time share code will be generated, which must be used within five minutes—the code, along with your date of birth, needs to be entered by the person accessing your record at ShareEverywhere.com
• The person accessing your record will now be able to see select My CS-Link information on ShareEverywhere.com until they log out of the session. Once logged out, that person cannot view your information unless a new share code is generated

Please note that records downloaded, sent or shared reflect the information that you can see on My CS-Link and do not contain your complete medical record.

You can submit a request for medical information on My CS-Link and download your records as a PDF file to keep or to share with other clinicians or family members.

• Log in to My CS-Link
• Navigate to the hamburger menu and click on Request My Record, then from the Request for Health Records screen, select your information requested items and dates
• Click Submit
• We will generate a PDF file that will appear in Requested Records

Once your health record is available in My CS-Link, you will be notified via email. You can also contact our Health Information Department outside of My CS-Link. Learn more about accessing your medical records.

Upcoming Tests and Procedures displays certain tests and procedures that have been ordered. Some tests and procedures, including surgeries, may not be included in this list. Please contact your doctor with any questions.

• Log in to My CS-Link
• Navigate to the hamburger menu and click on Personal Information, located under the Account Settings menu
• Make your updates and click Submit Changes

You can request/schedule an appointment with My CS-Link as well as view upcoming appointments and details on past visits.

With My CS-Link, you can review, learn more and request renewals.

To make a request to change your legal name, call our My CS-Link Patient Support Line at 855-427-5465.

Your My CS-Link information comes directly from your electronic medical record at your provider's office. Ask your provider to correct any inaccurate information at your next clinic visit. Your health information is reviewed and updated in your electronic medical record after each visit.

If you are a parent or care partner of a Cedars-Sinai patient and you would like to gain access to the patient’s medical information via My CS-Link, please complete the form below and take it to the patient’s next doctor visit.

• Proxy Access Authorization Form
  

Navigate to the hamburger menu and click on Share My Record, then click on Friends and family access to revoke someone else's proxy access

Almost all the information you can see in your My CS-Link account is viewable by your proxy.

In most cases, no. However, when initiating a message with a clinician, you can specify whether your proxies should be able to see the message. Clinicians can also choose whether a message they send is viewable by your proxies.

Yes. If you have proxy access for a family member, you can send messages to the family member's doctors. When you use the message feature, you should see the family member's name in parentheses and see their doctors who can be messaged on My CS-Link.

No. To ensure the security of your health information you should not share your My CS-Link account with anyone else. If you want to grant another person access to your record, you can grant proxy access to your account. The person would then use their login credentials to see your health information. You can revoke proxy access at any time.

Teens can see important health information (such as history, medications and allergies), schedule appointments, send messages to their doctors and more.

Teens can decide to let a parent or legal guardian see parts of their medical record in My CS-Link. This is called “proxy” access.

With proxy access, a parent or legal guardian can see and help manage a teen’s appointments, send messages to a teen’s doctor or nurse and review other parts of a teen’s medical record, including allergies and immunizations. However, a parent or legal guardian cannot see parts of a teen’s medical record that may be protected by California minor consent and confidentiality laws, including visit notes and test results that may include sensitive or very personal information.

To request teen access to My CS-Link, call your Cedars-Sinai pediatric provider, or call the Cedars-Sinai Health Information Department (Medical Records) at 310-423-2259. To request proxy access to your My CS-Link account for your parent or legal guardian, please complete the form below and take it to your next doctor visit.

Proxy Access Authorization Form

Most offices try to respond within two to three business days. If you need an immediate response, call your doctor's office. For emergencies that require immediate attention, call 911.

• You can attach up to four files.
• The following file types are accepted: BMP, JPEG, JPG, PDF, PNG, TIF, TIFF, 3GP, 3GPP, AVI, MOV, MP4, MPEG, MPG, WMV
• The maximum file size is 3.91 MB for images, PDFs and videos
• Attachments become part of your permanent medical record

You may not be able request renewals if:

• The prescribing provider does not have access to My CS-Link or has opted out of My CS-Link
• The medication was prescribed with refills—please check with the pharmacy if you have refills remaining on your medication. My CS-Link may not accurately reflect the number of refills remaining on your medication if the prescription was dispensed by a non-Cedars-Sinai pharmacy.

If you cannot request medication renewals on My CS-Link, please call your doctor's office.

Many of the features of the website are available on the mobile app. You can message your doctor, view your results, make appointments, pay bills and more.

Here's how to access your care team's notes:

• Log on to My CS-Link
• Click the Visits menu
• Select the appointment date
• Click the Care Team Notes tab

Your notes will not be viewable on My CS-Link if:

• Your care team is not participating in this program
• Your care team hasn’t closed the appointment
• Your care team chose to hide the note
• Your notes were marked as sensitive; currently this applies to notes surrounding transplants
• Your notes were written by a doctor whose specialty is psychiatry or psychology
• Your notes were written within an outpatient department that specializes in psychiatry or psychology

No. Only the person whose healthcare is being documented has access to Care Team Notes.

• Log into your My CS-Link account
• Navigate to the hamburger menu and click on Share My Record, then click on Review which devices or apps can see your information
• To revoke access for an app or service, click Remove access—to revoke access for a device, click Unlink

Yes. Your personal health devices can connect with My CS-Link to upload information. Compatible devices include:

• Withings devices that track weight, blood pressure and pulse
• Fitbit devices that track steps and weight
• Any Apple Health-compatible devices that track weight, blood pressure, steps, pulse, glucose, body mass index (BMI) or oxygen levels
• Any Google Fit-compatible devices that track weight, blood pressure, steps, pulse, glucose, BMI or oxygen levels

Setup:

To connect your device from the My CS-Link website:

• Log in to My CS-Link
• Navigate to the hamburger menu and click Track My Health
• Click Connect My Account
• Connect your wearable devices on the Health Tracker Accounts page—you can select from Fitbit or Withings

To connect Apple’s Health app with the My CS-Link mobile app:

• Ensure that your health device’s app syncs to the Apple Health app
• Log in to the My CS-Link app
• Navigate to the hamburger menu and click Track My Health
• Select Manage Connections
• Choose the types of data that you want to sync with My CS-Link

To connect Google’s Fit app with the My CS-Link mobile app:

• Ensure that your health device’s app syncs to the Google Fit app
• Log in My CS-Link app
• Navigate to the hamburger menu and click Track My Health
• Select Manage Connections
• Choose the types of data that you want to sync with My CS-Link

Once you connect your devices, data will automatically sync with My CS-Link at regular intervals. If you are using Apple Health or Google Fit on your mobile device, ensure that background app refresh is enabled for the My CS-Link app.

Your doctor's office will have access to information uploaded to My CS-Link from your personal health devices but may not routinely monitor it. Please contact your doctor if you would like to discuss information from one of your connected devices.

Demographics, allergies, immunizations, lab results, medications, problems, procedures and vital signs.

Go to Your Apple Health app and click Health Records

• Click Get Started
• In the search box, type Cedars-Sinai
• In the results, select Cedars-Sinai Medical Center
• On the next screen, you will see a section titled Available to Connect—select Cedars-Sinai Health System
• You will be required to input your My CS-Link ID and password
• Review access terms before allowing access, then select Allow Access at the bottom of the screen
• You will see a screen that says Account Added—click Done
• Your My CS-Link data should now be available under Health Records in your Apple Health app

Yes, CommonHealth is a service that is free for people… and will always be. There are no hidden fees or missing features, no ads, and we never collect or sell personal data.

CommonHealth extends the health data portability and interoperability model pioneered by Apple Health to the 55% of Americans with Android™ devices (85% globally), enabling broader and more equitable participation in research, innovative care models and next-generation health services.  

By enabling you to gather all your health information in one place, you are better able to monitor chronic conditions, adhere to treatment plans, and track progress in wellness or disease management programs. CommonHealth can provide easy access to health records while traveling. For those with chronic health conditions who frequently visit multiple doctors, it provides a convenient way to share records.

Download CommonHealth directly from the Google Play Store. Search for it by name, or use this link: https://play.google.com/store/apps/details?id=org.thecommonsproject.android.phr

Allergy intolerance, clinical vitals (observation), condition, immunizations, laboratory results (observation), medication statement, medication order and procedures.

Each app pulls in different types of data:

• When using My CS-Link within the Cedars-Sinai app, only wearable device data is pulled into Track My Health within My CS-Link
• When using the CommonHealth App, clinical data from all of your health networks, hospitals and labs you have chosen to connect with—after account verification—will be pulled into one central place (CommonHealth App) for you to securely manage and stay up-to-date with your health services

Yes. Your records are stored and encrypted on your device. As you sign up for CommonHealth, you will be asked to provide a 6-digit passcode or, if available, to register with your device’s Face Unlock or your fingerprint. This data is not shared with us or any other partner or vendor; it remains private within your device. This means that if you forget your passcode, that information cannot be retrieved, so please make sure to memorize it.

Since your information is not stored anywhere except for your device, if you get a new device, you will need to download and set up Commonhealth again on that device.